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Terms & Conditions

Please also visit our Privacy Policy section for information explaining the information we collect and how we use it.
Date of Last Revision: July 13th, 2023

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. This website is operated by Intenze Products, Inc. and its subsidiaries and affiliates (collectively, “us”, “we” or “Intenze Products, Inc.”). By accessing or using Intenze Products, Inc.’s websites or services, or the mobile versions of either, (collectively the “Website”) you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”) and any other applicable law, whether or not you are a registered member of Intenze Products, Inc. Intenze Products, Inc. may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.

Online Ordering

  • Payments: Intenze accepts the following forms of payment: PayPal, Amazon Payments, Visa, MasterCard, Discover, American Express in the United States and Canada. For all other International Orders only PayPal is available. We process all payments through PayPal as our merchant account provider.
  • Shipping: You can get an estimate for shipping charges by adding the items you are interested in to your cart. From the Cart page, enter your country, state/province, and postal code to receive possible shipping methods and their associated costs. Shipping estimates are based on real-time carrier rates from the United States Postal Service and UPS and are subject to change. As a convenience to our customers, International shipments will have customs, duties and taxes calculated through a third party (ZONOS) to be paid at checkout. By placing your order you acknowledge that you have you have researched your countries laws regarding the import of products sold on our website. Intenze takes no responsibility or accountability for packages that do not clear customs. 
  • Lost or Damaged Shipments: When a package is lost, damaged, etc, we need to file a claim with the shipper. This can take up to 15 business days to resolve. We must wait for the completion of the claim to process any refunds or returns. It is at the sole discretion of Intenze to send a replacement prior to the completion of the investigation. Replacements are viewed on a case by case basis and Intenze has the right to refuse replacements prior to the completion of a filed claim. Intenze takes no responsibility for orders shipped to freight forwarders or third party shippers. Intenze highly discourages using these services and all claims for lost or damaged shipments must be addressed directly to the forwarding company. It is at the discretion of Intenze to offer a replacement or refund on these orders. 
  • Returns: If for any reason you are unsatisfied with your order, you have 30 days to either exchange or return the items for a full refund. We pride ourselves in the relative ease of our return process but have a few small requirements. In order to receive a full refund, ink bottles cannot be opened or tampered with, and items must be in original condition. It is the buyer’s responsibility to cover return shipping expenses unless the reason for return is our fault. Fault of the shipping company or unforseen delivery issues such as inclement weather, no access to the property, etc. do not apply. Refunds will be issued only once we receive the returned item(s). Returns generally take 3-5 business days to process after receiving the product. Products marked with a blue shield qualify for our 30 Days Money Back Guarantee program, which allows customers to return opened products for a full refund. Return stocking fee of 20% for returned orders is at the sole discretion of Intenze Products. Please know that orders returned to sender due insufficient addresses, vacant addresses, or the like are subject to a 20% restocking fee and shipping charges will not be refunded for any returns. 
  • Customs / Duties: Intenze Products, Inc. is not responsible for any international customs, duties, and other processing fees not foreseeable at checkout. If a package is refused and returned to Intenze Products, Inc. in regards to these fees, Intenze Products, Inc. will charge a 20% restocking fee on the order and shipping charges will not be returned.
  • Subscribers: Existing memberships are billed monthly or annually depending on your choice. You are responsible for keeping track of your membership’s billing schedule and settings. To cancel a membership, you must call our customer service department at 201-342-4446 or email between 9:00 a.m. and 5:00 p.m. EST, Monday to Friday. The Premium Membership with Intenze has currently been suspended while we restructure the program. Once your membership length has been completed, your membership will be automatically cancelled in our system. Please note that if you registered through a 3rd party site for the program (Paypal) you may need to contact them directly to suspend future auto payments.
  • Distribution: Unless authorized by Intenze Products through a contractual agreement, under no circumstances are you to resell, distribute, rebottle, or misrepresent yourself as a distributor or authorized seller of Intenze Products. By purchasing through our website you agree that you are not purchasing with the intent to distribute, or resell. Intenze has extremely strict rules around distribution and all parties found to be distributing without authorization will be subject to full legal recourse and responsible for any damages incurred to the brand by claiming you are authorized to distribute. If at anytime, Intenze feels you are purchasing and distributing products, your order will be canceled and your account may be voided permanently. Intenze will attempt to resolve the situation with you and provide the opportunity to become a distributor if you qualify. Authorized distributors are not authorized to purchase through the Intenze website, even during special promotions intended for retail customers, unless authorized to do so by the Distribution Director. Distributors found to be purchasing through the retail store will be subject to immediate termination of their contracts and a permanent ban from distributing. To become a distributor, you must contact and complete an application and authorization. Intenze Products strictly prohibits the selling of our products on any third party platform without authorization, including but not limited to: Walmart, Alibaba, Aliexpress, Ebay, Temu, etc.

Contact Information: Call 201-342-4446 or email
Intenze Products, Inc.
7445 Dean Martin Drive, Suite 107, Las Vegas NV 89139

Intellectual Property

All intellectual property on the Website (except for User Generated Content) is owned by Intenze Products, Inc. or its licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names (e.g., the Intenze Products, Inc. name, and the registered INTENZE logo design) are trademarks or registered trademarks of Intenze Products, Inc.. All content on the Website (except for User Generated Content), including but not limited to text, software, scripts, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content (“Content”) is a collective work under the United States and other copyright laws and is the proprietary property of Intenze Products, Inc.; All rights reserved.

Website Use Restrictions

You may use the Content only for your own non-commercial use to participate in the Website or to place an order or purchase Intenze Products, Inc. products. Any other use is prohibited unless agreed to by Intenze Products, Inc. in writing. You agree not to change or delete any ownership notices from materials downloaded or printed from the Website. You agree not to modify, copy, translate, broadcast, perform, display, distribute, frame, reproduce, republish, download, display, post, transmit or sell any Intellectual Property or Content appearing on the Website, including User Generated Content (defined below), without Intenze Products, Inc.’s prior written consent, unless it is your own User Generated Content that you legally post on the Website. You agree not to use any data mining, robots, scraping or similar data gathering methods. Nothing in these Terms of Use shall be interpreted as granting any license of intellectual property rights to you.

Product Orders

All orders placed through the Website are subject to Intenze Products, Inc.’s acceptance. This means that Intenze Products, Inc. may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, Intenze Products, Inc. will issue you a refund.

Safeguard Your Username/Password

You are responsible for any actions that take place while using your Intenze Products, Inc. account. Keep your username/password secure and do not allow anyone else to use your username/password to access the Website. You agree to notify Intenze Products, Inc. immediately of any unauthorized use of your Intenze Products, Inc. account. Intenze Products, Inc. is not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.

User Generated Content

“User Generated Content” is communications, materials, information, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, and any other content that you and/or other Website users publish, display, upload, disclose, transmit, store, share or otherwise make available (“post”) on or through the Website, except to the extent the content is owned by Intenze Products, Inc..

Posting Rules: User Generated Content and User Conduct

Be Responsible. You are solely responsible for your User Generated Content, your interactions with other users and your activity on the Website. Do not take any action or post anything that may expose Intenze Products, Inc. or its users to any harm or liability of any type.

Be Relevant and Constructive. Stay on topic and post only constructive comments and questions. Unless the Website feature asks for it, don’t talk about policies, future products, speculations or rumors about Intenze Products, Inc. and Intenze Products, Inc. products, or anything else off topic.

Be Courteous and Appropriate. Flaming and insults are prohibited. Do not post User Generated Content, or a link to a website, that, in Intenze Products, Inc.’s sole discretion, is illegal, offensive, libelous, defamatory, infringing, inflammatory, deceptive, inaccurate, misleading, malicious, fraudulent, false, indecent, harmful, harassing, intimidating, threatening, hateful, abusive, vulgar, obscene, pornographic, violent, sexually explicit, invasive of privacy, publicity, intellectual property, proprietary or contractual rights, offensive in a sexual, racial, cultural, or ethnic context, will harm or threaten the safety of others, or is otherwise objectionable. Do not post photos or videos of another person without that person’s consent. Do not “stalk,” intimidate, abuse, harm or harass another Website user or person.

Be Private. Do not post personal information, including your email address, IM address, or phone number. Do not collect or solicit personally identifiable information from other Website users or send unsolicited emails or other communications. Do not collect, use or post on the Website the private information of anyone else without their consent or for illegal purposes, including without limitation addresses, phone numbers, email addresses, social security numbers and credit card information.

Be Personal. The Website is not to be used for any commercial purpose. Do not post any advertising, solicitation or commercial content whatsoever on the Website or accept payment from a third party in exchange for your performing commercial activity on the Website. Do not post any User Generated Content that involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming.” Do not use automated scripts to collect information from, or otherwise interact with, the Website.

Be Yourself. Do not impersonate any person or entity, including without limitation athletes or Intenze Products, Inc. employees. Do not misrepresent yourself, your age or your affiliation with any person or entity. Do not register for more than one Intenze Products, Inc. account, register a Intenze Products, Inc. account on behalf of another individual, group or entity, or sell or transfer your profile or account. Do not use or attempt to use another person’s account, username or password.

Be Original. You promise that you own or control all rights in any User Generated Content that you post on the Website. You are responsible for ensuring that any User Generated Content that you post does not, and will not, infringe or violate anyone else’s rights, including copyright, trademark, patent, trade secret, privacy, publicity or other personal or proprietary rights. You promise not to submit User Generated Content unless you are the owner or have permission from the owner to post such User Generated Content and grant Intenze Products, Inc. all of the license rights granted in these Terms of Use.

Be Legal. Do not post any User Generated Content, take any action or use the Website in a way that violates any law, would create liability or promotes illegal activities. Do not take any action on the Website designed to interfere, disrupt, damage, disable, overburden or limit the functionality of any computer software or hardware, telecommunications equipment or the Website. Do not post User Generated Content that contains software viruses, programs or other computer code. Do not circumvent or modify any Website security technology or software.

General Rules for User Generated Content

Content is Not Prescreened Intenze Products, Inc. does not guarantee to prescreen User Generated Content. Intenze Products, Inc. does not guarantee the Website will be free from User Generated Content that is inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable. Intenze Products, Inc. is merely acting as a passive channel for such distribution and is not undertaking any obligation or liability relating to any User Generated Content or activities of users on the Website. Even in the event Intenze Products, Inc. chooses to monitor any User Generated Content, Intenze Products, Inc. assumes no responsibility for, or any obligation to monitor or remove, such User Generated Content. Intenze Products, Inc. reserves the right to edit, remove, or refuse to post any User Generated Content or terminate your registered account for any reason. Eligibility and Registration To become a member of the Intenze Products, Inc. Website, or post User Generated Content, you must register for an account. You agree to provide accurate and current information about yourself in all registration forms on the Website.

This Website is intended solely for users who are thirteen (13) years of age or older and it is a violation of these Terms of Use for anyone under 13 to register for the Website. You represent and warrant that you are 13 or older. Your account may be deleted without warning if you misrepresent your age, whether older or younger. If you are between 13 and 18 years old, you must obtain your parent/guardian’s permission to register for the Website and post User Generated Content. Intenze Products, Inc.’s Rights to Your Posting Your User Generated Content is not confidential or proprietary. You grant, and warrant that you have the right to grant, to Intenze Products, Inc. a non-exclusive, non-revocable, worldwide, transferable, royalty-free, perpetual right to use your User Generated Content in any manner or media now or later developed, for any purpose, commercial, advertising, or otherwise, including the right to translate, display, reproduce, change, create derivative works, sublicense, distribute, assign and commercialize without any payment due to you. Complaints Immediately notify Intenze Products, Inc. in writing of any objectionable content appearing on the Website. Intenze Products, Inc. will make good faith efforts to investigate allegations that any User Generated Content violates these Terms of Use but makes no promise that it will edit or remove any specific User Generated Content.

Copyright Infringement Complaints

We respect the intellectual property rights of others and we prohibit users from posting on the Intenze Products, Inc. Website any content that violates another party’s intellectual property rights. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides a complaint procedure for copyright owners who believe that website material infringe their rights under U.S. copyright law. If you believe that your work has been improperly copied and posted on the website, please provide us with the following information: (1) name, address, telephone number, email address and an electronic or physical signature of the copyright owner or of the person authorized to act on his/her behalf; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of where on the Website the material that you claim is infringing is located; (4) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. These requirements must be followed to give Intenze Products, Inc. legally sufficient notice to Intenze Products, Inc. of infringement. Send copyright infringement complaints to: Intenze Products, Inc. (Copyright issue) 15 Van Orden Place, Hackensack, NJ 07606 Telephone: 201-342-4446 We suggest that you consult your legal advisor before filing a DMCA notice with Intenze Products, Inc.’s copyright agent. There can be penalties for false claims under the DMCA.

Color Display Information

The Website may display full color imagery and color swatches for select products. While INTENZE has made an effort to accurately display the colors of these products, the actual colors you see will depend on your monitor or device screen settings and may not be accurate.


The Website may contain links to websites operated by other companies. Intenze Products, Inc. does not endorse, monitor or have any control over these linked websites, which have separate terms of use and privacy policies. Intenze Products, Inc. is not responsible for the content or policies of linked websites and you access such websites at your own risk.

OpenID Linked Accounts

Intenze Products, Inc. may now or later join OpenID, which allows you to automatically sign into the Intenze Products, Inc. Website at the same time you sign into OpenID. Intenze Products, Inc. is not responsible for the operation or functionality of OpenID or any OpenID affiliated websites.

Mobile Services

The Website contains services and features that are available to certain mobile phones. Your carrier’s normal rates and fees apply. If Intenze Products, Inc. charges you for a mobile service, you will first be notified and asked to accept any charges. Not all mobile services will work with all carriers or devices. You should check the rates and services offered by your carrier. By using Intenze Products, Inc.’s mobile services, you agree that we may communicate with you by electronic means to your mobile device and that certain information about your use of these services may be shared with us. If you change or deactivate your mobile phone number, you must promptly update your account information to ensure that we don’t send your messages to a different person.

Published Activity

Intenze Products, Inc. allows you the option to publish about the actions you take on Intenze Products, Inc.’s Website to Facebook, Twitter and other social platforms. Intenze Products, Inc. does not control which information gets disseminated on participating social platforms. You agree to allow Intenze Products, Inc. to check your Intenze Products, Inc. cookies when you are visiting participating social platforms, and allow Intenze Products, Inc. to receive information about your use of those social platforms. You can deactivate this publishing feature on your profile page.

Supported Browsers

The Website is designed to be compatible with the latest versions of supported web browsers. You are responsible for browsing the Website with the latest supported browser types for the best and safest browsing experience of the Website. Major supported web browsers are linked below.

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
Opera Software


You agree to indemnify, defend, and hold harmless Intenze Products, Inc., its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys’ fees, arising from or relating in any way to your User Generated Content, your use of Content, your use of the Website, your conduct in connection with the Website or with other Website users, or any violation of these Terms of Use, any law or the rights of any third party.


Our Privacy Policy , which is incorporated into these Terms of Use by this reference, further describes the collection and use of information on this Website.

User Interaction Disclaimer

You are solely responsible for your interactions with other Website users, whether online or offline in person. Intenze Products, Inc. is not responsible or liable for any loss or damage resulting from any interaction with other Website users or persons you meet through the Website. You agree to take reasonable precautions in all interactions with other users on the Website, whether online or offline, and conduct any necessary investigation before meeting another person. In addition, you agree to review Intenze Products, Inc.’s Privacy Tips prior to using this Website. Intenze Products, Inc. is under no obligation to become involved with any user dispute, but may do so at its own discretion.

Warranty Disclaimer

Intenze Products, Inc. is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided “AS IS” and without warranties of any kind. To the fullest extent permitted by law, Intenze Products, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Intenze Products, Inc. cannot guarantee and does not promise any specific results from use of the Website. Intenze Products, Inc. does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, Intenze Products, Inc. does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk, and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data or other harm of any kind that may result. Intenze Products, Inc. reserves the right to change any and all Content and other items used or contained in the Website at any time without notice. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability



You agree that this Website shall be deemed a passive website solely based in New Jersey, which does not give rise to personal jurisdiction over Intenze Products, Inc. in jurisdictions other than New Jersey. You agree that this Website, Terms of Use, Privacy Policy and any dispute between you and Intenze Products, Inc. shall be governed in all respects by New Jersey law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. This Agreement is further subject to New Jersey Revised Statutes. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to this Website (including but not limited to the purchase of Intenze Products, Inc. products) shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in Bergen County, New Jersey. You consent to waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Bergen County, New Jersey. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of Intenze Products, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. By using the Website, you agree to receive certain electronic communications from Intenze Products, Inc.. You agree that any notice, agreement, disclosure or other communication that Intenze Products, Inc. sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. Intenze Products, Inc.’s failure to insist upon or enforce strict performance of any of these Terms of Use shall not be considered a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall modify any of these Terms of Use. Intenze Products, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


If any provision in these Terms of Use is held invalid, the remainder of these Terms of Use shall continue to be enforceable. If any provision in these Terms of Use is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms of Use and the remaining provisions are still valid and enforceable.


Intenze Products, Inc. reserves the right in its sole discretion to terminate your account, delete your profile and any of your User Generated Content, and restrict your use of all or any part of the Website for any or no reason, without notice, and without liability to you or anyone else. Intenze Products, Inc. also reserves the right to block users from certain IP addresses and prevent access to the Website. You may terminate your account at anytime by clicking the “deactivate account” button in the Account Settings. You understand and agree that some of your User Generated Content, such as that which is displayed outside your profile, in activity feeds, in other parts of the Website, or on other social platforms (e.g., Facebook and Twitter), may continue to appear on the Website or on other social platforms even after your User Generated Content is removed or your account is terminated. These Terms of Use remain in effect even after your account is terminated. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Severability and terms that by their nature may survive termination shall survive any termination.